Refund and Cancellation Policy

At our academy, we are committed and strive to provide high-quality education, training and services. However, we understand that there may be circumstances where a refund is requested. Our refund policy ensures fairness and transparency, provided the reasons are genuine and verified upon investigation.

Cancellation Policy
Students who wish to cancel their enrollment must submit a cancellation request via the “Contact Us” link or in writing to the administration office.
Cancellation requests must be received no later than seven business days before the start of the term or service period to be eligible for consideration. Requests submitted after this period will apply to the next term or service period.

Refund Policy
Refund requests will be reviewed on a case-by-case basis. The decision will depend on the circumstances and supporting evidence provided by the student.
If a student is not fully satisfied with the services or teaching provided, they may request a refund.

Refunds for tuition fees will be processed as follows:

• For cancellations made before the start of the term, a full or partial refund may be issued, depending on administrative and resource usage.
• For cancellations made after the term has started, refunds will be prorated based on the duration of attendance and the policies outlined at the time of enrollment.
• Refunds will be processed via the same payment method used for the initial transaction. For payments made by credit card, refunds will be issued to the original credit card. For other payment methods, the refund will be made to the original account.
• We encourage students to carefully review all details regarding fees, courses, and services before enrolling to avoid misunderstandings. For any queries or clarifications, please reach out to our support team.